Privacy policy


There are 4 ways of payments:

1.) Payment with a credit or debit card – Visa, Mastercard or Maestro. Your card will be charged at the time you make reservation 20% or 100%.

2.) Paypal – please enter your Paypal email address and we will email you an invoice shortly after you finish transfer request.

3.) Cash to the driver – just click “cash” in the last step and you will pay in the end of your transfer.

4.) Bank transfer – ask us for Bank account info on email if you decide for this option.

We always send confirmation mail, usually within one hour. Contact us if you don’t receive confirmation mail within 6h from your booking.



All information obtained to make your reservation is held in strictest confidence. We do not make names, addresses, telephone numbers, e-mail addresses, or any other personal information available to any companies or individuals except for those that are directly involved in the delivery of the services that you have requested.

Passenger Safety

The safety of our passengers is our highest priority. In order to maintain a safe and comfortable driving environment, our drivers have the right to deny or de-board any person who, in the driver’s judgment, is unruly, disruptive or poses a threat to the safety of the vehicle or anyone on board.

Lost Items

Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to their owners, but we assume no liability for lost, stolen, damaged or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid for by the owner.

BaggageMany bags look alike. Our drivers cannot be responsible for remembering which bags belong to each passenger. Upon reaching your destination, please check to see that you have retrieved all your belongings, and that each bag, briefcase, computer, etc. is, indeed, yours.Small items are left in our vehicles most often (cell phones, cameras, small bags and sunglasses, in particular) and we always do our best to return them as soon as possible to our customers.SSL technologyThe Secure Socket Layer (SSL) is a software that encrypts internet traffic and is the most widely deployed security protocol used today. It is essentially a protocol that provides a secure channel between two machines operating over the Internet or an internal network. Technically, SSL is a transparent protocol which requires little interaction from the end user when establishing a secure session. It is designed in such a way it allows:

  • The authentication of browsers and web servers.
  • To control the access to servers, directories, documents or services.
  • The exchange of confidential information between a browser and a server and remained inaccessible to third parties.
  • To make sure that the data exchanged between browser and server cannot be corrupted, in an accidental or intentional manner, without being detected.

Be assured of the security of our online payment platform and thank you for your confidence.

Cookies policy

Cookies are small amounts of information which some websites store on your computer to make it easier for you to log on to and use them during future visits. In reality, a cookie is a small text file which is stored by the user’s browser and contains data, not code, so it can’t contain a virus or spyware. This doesn’t mean that all cookies are harmless in intent, but they can only ever store information.

All computers have the ability to decline cookies. You can configure your web browser to refuse cookies, or to be informed if a cookie is set. You can find out how to do this by clicking “help” on your browser menu.

By using our website, you agree that we can place these types of cookies on your device.

If you wish to find out more about cookies visit

Limitations of Liability

http://www.croatiashuttle.comand its affiliates will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.


Tipping is allowed and is much appreciated by our drivers.


In accordance with the afore-mentioned terms and conditions, we are liable only for direct damages You have suffered and incurred in the absence of compliance with obligations that are related to our services., or any of its directors, employees or agents involved in creating, sponsoring, promoting or other content creation will not be liable for any criminal liability, direct or indirect losses or damages, any inaccuracies related to the information described on our website. The drivers reserve the right to deny embarkation to the vehicles in cases of inebriated or misbehaved clients. There can’t be any refund for these cases and in the event of damages there may be prosecution and damage claims.